Frequency is organized into workspaces called tenants. Understanding the difference between network tenants and show tenants helps you navigate the platform and understand why certain features appear in different places.
What is a Tenant?
A tenant is a workspace in Frequency where users collaborate on podcasting workflows. Every user operates within at least one tenant, and your tenant type determines which features and settings you can access.
Network Tenants
Network tenants are workspaces for organizations that manage multiple shows and handle advertising operations across their portfolio.
👥 Who uses network tenants:
- Podcast networks (like Wondery, Audacy, or iHeartMedia)
- Media companies managing multiple show properties
- Agencies working with show partners
- Production companies with a roster of shows
🔧 What network tenants can do:
- Manage multiple shows from a single workspace, including shows setting like Ad formats, Tags, Avoided Categories, Vetting Status and Vetting Access
- Create and manage advertising campaigns
- Send vetting requests to shows
- Configure network-wide settings (ad formats, vetting deadlines, budget settings)
- Invite users with both tenant roles and campaign roles
- Access campaign analytics and reporting
- Manage show assignments for Network Producers and Show Managers
🧩 Key features in network tenants:
- Campaign management pages
- Vetting dashboard (network perspective)
- Show management (admin access to multiple shows)
- User management with campaign roles
- Network-wide admin settings
Show Tenants
Show tenants are workspaces for individual shows focused on content production and responding to vetting requests.
👥 Who uses show tenants:
- Individual podcast shows
- Show hosts and producers
- Show-level production teams
🔧 What show tenants can do:
- Manage show-specific settings (show details, users)
- Respond to vetting requests from networks
- Work on production requests
- Configure show preferences (ad formats, vetting visibility)
- Invite users with tenant roles only
🧩 Key features in show tenants:
- Production request workflows
- Vetting responses (show perspective)
- Show admin settings
- User management (without campaign roles)
Key Differences
Feature | Network Tenant | Show Tenant |
Manages multiple shows | ✅ Yes | ❌ No (single show only) |
Campaign management | ✅ Yes | ❌ No |
Campaign roles | ✅ Yes | ❌ No (not relevant) |
Vetting perspective | Sends requests to shows | Responds to requests |
Admin settings scope | Network-wide | Show-specific only |
Can assign users to multiple shows | ✅ Yes | ❌ No |
Why Campaign Roles Don't Exist in Show Tenants
Campaign roles (Admin, Ad Ops, Ad Sales, Ad Creative, Viewer) define how users interact with advertising campaigns. Since show tenants don't manage campaigns, these roles aren't relevant or visible in show tenant workspaces.
In show tenants, you'll only see tenant roles (Admin, Regular User, Show Manager, Network Producer) because the focus is on production and vetting responses, not campaign operations.
Examples
Network tenant example:
A network manages 30+ shows. From their network tenant, they can create campaigns, send vetting requests to all 30 shows, manage network-wide ad format preferences, and invite Ad Ops users to handle campaign operations across the entire portfolio.
Show tenant example:
"Crime Junkie" operates in its own show tenant. The hosts and producers respond to vetting requests from various networks, manage their production schedule, and configure which ad formats they accept. They don't create campaigns or manage other shows.
Can Users Be in Multiple Tenants?
Yes. A user can have access to multiple tenants with different roles in each. For example:
- A network employee might be an Admin in their network tenant and a Regular User in a partner show's tenant
- A show host might be an Admin in their own show tenant and a Network Producer in their network's tenant
Your role and permissions are specific to each tenant you're part of.
